La traduction française de ce document est en préparation. Le texte ci-dessous est la version anglaise, qui fait foi.
1. Issuer and scope
- Only on NetmarPlus. They can be used only on NetmarPlus (netmarplus.com and netmarllc.com) to buy Products sold by us. They cannot be used on any other website, store, app or platform.
- No cash. Once a Card has been loaded into a Wallet, the balance cannot be converted into cash or withdrawn. The only exceptions depend on where you live and are listed country by country in “Cash rules by country and region” in the NetmarPlus Gift Card Terms: in Türkiye there is no exception; in certain U.S. states a small remaining balance is paid out in cash on request because state law requires it; and unspent online top-ups (outside Türkiye) can be refunded to the original payment method within 14 days.
- No trading between members. Cards and Wallet Balance may not be traded, swapped, sold or transferred between members. A Card can be loaded into one Account only, and Wallet Balance always stays in that Account.
NetmarPlus Gift Cards (“Cards”) are issued by Netmar LLC, 112 Capitol Trail, Suite A3703, Newark, DE 19711, USA. In Türkiye they are distributed by Netmar Pazarlama Turizm Ticaret İthalat İhracat Limited Şirketi (tax number 6310784792). These Card Terms apply to every Card and form part of our Terms of Service. By redeeming a Card you accept them.
A Card is a closed-loop store gift card. It can only be redeemed for Wallet Balance on NetmarPlus and used to buy Products sold by us. It is not a credit card, debit card, bank account, deposit or electronic money, and it is not insured by the FDIC or any deposit guarantee scheme.
2. Buying a Card
- Cards are sold in fixed values (currently US$10, US$25, US$50 and US$100) by authorized NetmarPlus sellers. The seller is responsible for the sale of the Card to you and issues your receipt.
- In Türkiye, Cards are sold wholesale to retailers and internet cafés and retail to verified account holders by our distributor Netmar Pazarlama Ltd. Şti.. Retail buyers in Türkiye can pay by bank transfer to the distributor’s company account (IBAN) shown in their Wallet; after the transfer is received, the distributor sends the Card code to the buyer’s e-mail address and shows it in the buyer’s Wallet. See the Türkiye Satış Koşulları.
- Buy Cards only from authorized sellers. Cards obtained from unauthorized sources, or through fraud or theft, may be blocked.
- We may limit the number or value of Cards that can be redeemed per Account to prevent fraud.
3. Redeeming a Card
- Sign in, open Wallet, choose “Add balance to wallet” and enter the Card code. The full face value is credited to your Wallet in US dollars.
- Each Card can be redeemed only once and only into one Account. Redeemed balance cannot be transferred to another Account.
- Cards may not be traded, swapped or resold between members, and Wallet Balance may not be bought, sold or exchanged between members. Accounts involved in such trading may be suspended.
- Cards and Wallet Balance can be used only on NetmarPlus. They are not accepted on any other website, store or platform, including the platforms whose products we sell.
- After 10 wrong code attempts within one hour, code entry is paused for one hour to protect against guessing.
4. No expiry and no fees
Cards and Wallet Balance do not expire. We charge no activation, dormancy, inactivity, service, maintenance or balance-inquiry fees. These terms meet or exceed the requirements of the U.S. Credit CARD Act of 2009 and Regulation E (12 C.F.R. § 1005.20) and comparable state gift card laws.
5. Cash rules by country and region
NetmarPlus Gift Cards and Wallet Balance cannot be converted into cash. The table below shows, for each place, the only exceptions that apply. Where you live is the country (and, in the United States, the state) registered on your Account.
| Where you live | Cash and refund rules |
|---|---|
| Türkiye | No exceptions. Balance loaded into a Wallet is never paid out in cash or refunded. Online top-ups are not available for Türkiye accounts. Before a Card bought by bank transfer is delivered, the purchase can be cancelled under the Mesafeli Satış Sözleşmesi. |
| United States | No cash, except in the states listed below, where state law requires a small remaining balance to be paid out in cash on request. Unspent online top-ups can be refunded to the original payment method within 14 days of payment. |
| European Union, EEA, Switzerland and United Kingdom | No cash. Unspent online top-ups can be refunded to the original payment method within 14 days of payment. Your statutory consumer rights (including the right of withdrawal described in the Refund & Withdrawal Policy) are not affected. |
| All other countries | No cash. Unspent online top-ups can be refunded to the original payment method within 14 days of payment, unless the law of your country gives you additional mandatory rights. |
U.S. states with cash-out laws
If you live in one of these states and your total remaining Wallet Balance is below the amount shown, you may ask for it to be paid out in cash. Write to support from your Account e-mail address; we pay to a bank account in your name and close the remaining balance. Laws change; if your state’s law gives you more, the law applies.
| State | Remaining balance paid in cash on request |
|---|---|
| California | less than US$15 (from 1 April 2026; Cal. Civ. Code § 1749.5, as amended by SB 22) |
| Colorado | US$5 or less (Colo. Rev. Stat. § 6-1-722) |
| Connecticut | less than US$5 (Conn. Gen. Stat. § 42-461) |
| Hawaii | less than US$5 (Haw. Rev. Stat. § 481B-13) |
| Maine | less than US$5 (Me. Rev. Stat. tit. 33, § 2067) |
| Massachusetts | US$5 or less, or the remaining balance once at least 90% of the value has been used (Mass. Gen. Laws ch. 200A, § 5D) |
| Montana | less than US$5 (Mont. Code Ann. § 30-14-108) |
| New Jersey | less than US$5 (N.J. Stat. Ann. § 56:8-110) |
| New York | less than US$5 (N.Y. Gen. Bus. Law § 396-i) |
| Oregon | less than US$5 (Or. Rev. Stat. § 646A.276) |
| Puerto Rico | less than US$5 |
| Rhode Island | less than US$1 (R.I. Gen. Laws § 6-13-12) |
| Texas | less than US$2.50 (Tex. Bus. & Com. Code § 604.152) |
| Vermont | less than US$1 (Vt. Stat. tit. 8, § 2704) |
| Washington | less than US$5 (Rev. Code Wash. § 19.240.020) |
A refund of an online top-up to the card or account it was paid from is a reversal of that payment, not a conversion of balance into cash.
6. Lost, stolen or compromised codes
Treat your Card code like cash. We are not responsible for lost or stolen Cards or for codes redeemed by someone else before you report it. If you tell us before the code has been redeemed and can provide proof of purchase, we will block the code and, at our discretion, issue a replacement. NetmarPlus staff will never ask you for your Card code; do not share it with anyone who contacts you.
7. Fraud and misuse
We may refuse, block or reverse the redemption of Cards that were activated in error, obtained by fraud, purchased with stolen payment instruments, or used in breach of the Terms or the Acceptable Use Policy. Where we reverse a redemption, we will tell you the reason where the law allows.
8. Other terms
- Card value is denominated in US dollars. Any currency conversion shown on the website is only an estimate.
- Unused balances may be subject to unclaimed property laws in some jurisdictions. Where we are required to report or remit balances, we will do so as the law requires; this does not shorten your right to use your balance.
- These Card Terms are governed by the same law and dispute-resolution rules as the Terms of Service, without prejudice to your mandatory rights as a Consumer.
9. Contact
Netmar LLC, 112 Capitol Trail, Suite A3703, Newark, DE 19711, USA
E-mail: info@netmarpazarlama.com
Türkiye: Netmar Pazarlama Turizm Ticaret İthalat İhracat Limited Şirketi, tax number 6310784792
E-mail: info@netmarpazarlama.com
Informations sur la société
Exploitant du site et vendeur
Netmar LLC
Société à responsabilité limitée (LLC) de droit de l'État du Delaware (États-Unis)
112 Capitol Trail, Suite A3703, Newark, DE 19711, USA
Distributeur agréé en Turquie
Netmar Pazarlama Turizm Ticaret İthalat İhracat Limited Şirketi
Centre des impôts: Marmaris Vergi Dairesi Müdürlüğü · VKN: 6310784792
E-mail: info@netmarpazarlama.com
NetmarPlus est une marque de Netmar LLC. En Turquie, les NetmarPlus Gift Cards sont vendues en gros et au détail par Netmar Pazarlama Ltd. Şti..